ROI

How Naboo Saves Cost

Five places Naboo's Reasoning Layer cuts cost in enterprise AI deployments. Watch the short explainer, then read the breakdown.

By Gilad Salinger·CEO & Co-Founder, Naboo··6 min read

Naboo explainer.

The thesis in one paragraph

Naboo's cost story is not a single multiplier. It's a pattern: every place enterprise AI agents waste time, tokens, or attention is downstream of one root cause - the agent doesn't have the right context. The Reasoning Layer hands the agent the chain of decisions, owners, blockers, and supporting evidence on the first query, and the waste compounds in reverse. Below: the five places customers consistently see the spend drop.

The five savings

1.LLM token spend

One structured query against the Decision Graph replaces dozens of speculative RAG retrievals. The agent gets the right context the first time and stops grinding tokens looking for it. Token volume drops at the source - not by metering, but by precision.

The token-cost thesis

2.Engineering research time

Engineers stop spelunking across repos, PRs, tickets, and Slack threads to reconstruct who owns what and what blocks shipping. The agent traverses the Decision Graph and returns the chain - in seconds, not hours. Hadar Geshuny (Sr. Director, Platform Eng) calls this 'significantly reduced engineering research time.'

3.Support resolution time

In the Global-e (NASDAQ: GLBE) deployment, support ticket resolution dropped by 20% after Naboo rollout. Engineers and CX staff stopped paging senior leads to look up state that was already in the systems - the Decision Graph put it one query away.

Global-e case study

4.New-hire ramp

Onboarding a new engineer is, mostly, a multi-month context-acquisition project. A Decision Graph compresses the implicit knowledge - who owns what, what triggered what, what blocks what - into a queryable surface a new hire can ask questions of from day one. Global-e reports faster onboarding with less time pulled from senior employees.

5.Budget-cap productivity tax

When procurement caps Claude / GPT spend per seat, engineers ration their AI use and pilots stall. The cost showing up in finance reports is the AI bill - but the bigger cost is the productivity engineers lose to rationing. Naboo cuts per-query token volume so the cap stops binding before it has to be lifted.

The founder confession

"Guys, we're losing too much money on OpenAI - $8,000 today alone. I need visibility on the money spent ASAP."
Gilad Salinger, CEO & Co-Founder, Naboo - in our own internal Slack, June 2026.

We built Naboo's cost discipline tooling the next sprint. The point: cost-cap pain is universal, even at the companies building the cost-cap tooling. Precision is the durable answer.

FAQ

What ROI do customers actually see?

Variable by workload. The Global-e benchmark numbers are public: agents grounded in Naboo's Decision Graph won 97 of 100 head-to-head queries against MCP-enabled GPT-4.1, 500+ active users adopted across the engineering org, support ticket resolution -20%, and faster onboarding for new hires. We don't publish a single ROI multiplier because the variance across customers is too high to be defensible - the pattern is consistent, the numbers are workload-specific.

How does the cost compare to building this in-house?

Building a Decision Graph in-house is a multi-quarter platform program: ETL plumbing across every source system, identity resolution, permission mirroring, typed entity definitions, GraphQL surface, MCP server, and ongoing maintenance as the organization's vocabulary evolves. Naboo's Forward Deployed Agent ships the whole thing in 2-4 weeks. The financial comparison is not really platform vs license; it's platform vs faster time-to-value.

Where does Naboo not save cost?

If your workload is mostly conversational support over a static knowledge base (FAQ-style), RAG with caching is cheaper. Naboo's cost advantage compounds with workload complexity - the more systems an agent needs to join across, the more speculative retrieval Naboo eliminates. For low-complexity workloads, the simpler tool wins.

How does Naboo pricing work?

Enterprise contracts only - no SaaS tier. Pricing is structured around the Forward Deployed Agent engagement and ongoing platform license. We don't publish public pricing because deployment scope (number of systems, depth of decision definitions, security requirements) drives the right number. A 20-minute conversation gets you a defensible quote.

How long until we see the cost savings?

Token savings kick in the day the Decision Graph goes live (typically end of week three). Engineering research-time savings are visible within the first month as agent adoption spreads. Support resolution savings show up within the first quarter as CX teams adopt the agent surface. New-hire ramp savings show up with the next cohort of hires.

Related reading

Definition

Reasoning Layer for Enterprise AI Agents

Definition, architecture, and the two tiers - Topic Graph and Decision Graph.

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Definition

What is a Decision Graph for AI Agents?

Decisions as first-class nodes - owners, triggers, blockers, evidence. The primitive AI agents need to act.

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How-to

How to Build a Decision Graph

Seven concrete steps from elicitation to a queryable graph. Two to four weeks via Forward Deployed Agent.

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CFO brief

How to Reduce LLM Token Costs

Don't meter the waste, cut the cause. Reasoning Layer vs observability and caching, compared.

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Guide

Improve AI Agent Accuracy

Accuracy is upstream of evals. Four causes of enterprise AI inaccuracy and how a Reasoning Layer fixes them.

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Architecture

Connect Enterprise Data Sources

Live joins vs stale copies. Warehouse, ETL, knowledge graphs, and Reasoning Layer compared.

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Guide

Overcome GenAI Hallucinations

Hallucinations are a context-handoff problem, not a model problem. Four causes, one upstream fix.

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Hub

Compare Naboo

Every category enterprise AI buyers weigh against the Reasoning Layer - in one place.

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Comparison

Naboo vs Helicone

Reasoning Layer cuts the cause; Helicone measures the waste. Composable.

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Comparison

Naboo vs Langfuse

Different layers. Langfuse versions + traces; Naboo grounds the agent.

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Comparison

Naboo vs LlamaIndex

RAG framework vs Reasoning Layer. When to use each.

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Comparison

Naboo vs LangChain

Orchestration vs substrate. Compose them.

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Background

Why retrieval was the wrong foundation

How enterprise AI agents got built on RAG, why it falls short, and what a reasoning layer fixes.

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Comparison

Naboo vs RAG

Retrieval vs reasoning - head-to-head benchmarks, architecture, and when to use each.

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Comparison

Naboo vs Glean

Enterprise search vs reasoning layer - when each fits.

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Concept

AI Search vs Reasoning Layer

Search returns links; the reasoning layer returns the chain. When to use which.

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Case study

Global-E case study

How Global-E (NASDAQ: GLBE) gave AI agents secure access to customer data.

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Comparison

Compare alternatives

Naboo vs other enterprise AI agent infrastructure platforms.

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Talk to us about your AI cost story

Twenty-minute conversation. We'll walk through the specific places Naboo cuts cost in your deployment and what it would take to ship the Decision Graph in 2-4 weeks.